Shipping Policy
1. Shipping Availability
We ship to all domestic and international locations.
2. Processing Time
π¦ Orders are processed and shipped within 2-3 business days.
β³ We ship Monday to Friday only β Orders placed on weekends will be shipped on the next business day (Monday).
3. Delivery Time
Delivery times depend on the selected shipping method and the destination. While we strive to deliver on time, we cannot guarantee exact delivery dates as they depend on the carrier.
π Estimated Delivery Times:
β
Standard Shipping: 8-16 business days
π We refund delivery fees if the carrier does not meet the estimated timeframe.
4. Tracking Information
π§ Once your order is shipped, you will receive an email with tracking information to follow your shipment in real-time.
5. Out-of-Stock Items
If an item is out of stock:
1οΈβ£ We will notify you via email.
2οΈβ£ We will provide an estimated restock date or offer alternative options.
6. Damaged or Lost Items
If your package is damaged or lost during transit, please contact us within 5 days of delivery to initiate a claim.
π© For any shipping-related inquiries, email us at: contact@getpurebite.com